Researched, designed and iterated our brand new approach to help Dell's largest customers self onbaord their ERP systems to integrate with Dell, and test out those integrations. This allows them to get their system up and running in a matter of days as opposed to months.
Lift and shift of Alienware website to Dell.com. Performed internal stakeholder interviews, external customer usability and market research. wireframed, prototyped and designed along with our UX team multiple iterations of the updated website. Responsible for interactive documentation used by developers to implement our new modular design. Contributed to front end code and miscellaneous features.
Researched and documented the Servers Storage and Networking funnel, and worked to redesign funnel to be less confusing and more consistent between the various categories and sub-categories. Wired multiple design approaches to quickly compare various strategies and learn how components from other funnels could be used here.
Designed and prototyped a "what if" experience of configuring a complicated Dell Server on a mobile phone for in depth usability testing. Used the JustInMind protoyping tool to allow for various selections and quantities of server components to be selected, as well as updating the total price accurately as selections were being made.